Pristine Divitis Mobile Fintech App Privacy Policy
At Pristine Divitis Microfinance Bank, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile fintech application, in compliance with Nigerian laws and regulations including the Central Bank of Nigeria (CBN) guidelines, National Data Protection Commission (NDPC) regulations, and Nigeria Deposit Insurance Corporation (NDIC) standards.
1. Information We Collect
We may collect personal data including your name, contact details, identification information, financial data, transaction history, device information, and other necessary data for providing and improving our services.
2. Use of Your Information
- Verify your identity through robust KYC procedures.
- Deliver financial products and services to you effectively.
- Monitor and process transactions securely, preventing fraud and money laundering in accordance with CBN and NDIC requirements.
- Communicate important updates, offers, and regulatory information.
- Comply with legal and regulatory obligations.
3. Protection of Your Data
We implement strong security measures including encryption, secure access controls, and regular security audits to safeguard your data against unauthorized access, alteration, or disclosure.
4. Data Sharing and Disclosure
Your data will only be shared with third parties when required by law, for regulatory reporting to CBN, NDPC, or NDIC, or with your explicit consent. We do not sell or rent your personal information.
5. Your Rights Under NDPR
- Access and obtain a copy of your personal data.
- Request correction or deletion of inaccurate or incomplete data.
- Withdraw consent for data processing where applicable.
- Lodge complaints about data handling practices.
6. Data Retention
Your information is retained only as long as necessary to fulfill the purposes outlined, comply with legal requirements, or resolve disputes.
7. Incident Response
In the unlikely event of a data breach, we have an incident response plan in place. We will promptly notify affected users and relevant authorities, including NDPC, as required.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. We will notify you of any significant changes via the app or other communication channels.
9. Contact Us
For any questions, concerns, or to exercise your data protection rights, please contact your account officer or send us a mail via Info@pdmfb.com
